This is a new time we are navigating! We are starting to open the clinic slowly to ensure your health and safety, as well as our own.
Our gradual clinic opening will begin with our chiropractic care. Dr. Katarina and Dr. Elisa will be in the clinic at different times to ensure physical distancing. Please be patient with our schedules, as in addition to less available appointments we also may be shifting appointments to help with flow and disinfection time. We are also always still available for virtual appointments if that is your comfort level.
Dr. Nicole, our naturopath, will continue with virtual visits but may have in-clinic visits as necessary.
Susan Tomkins, our registered massage therapist, is reviewing and integrating the requirements to restart her practice, as dictated by her regulatory college. She will begin her practice over the next few weeks.
What will a visit to our office look like?
Prior to each appointment you will be required to fill out a questionnaire sent via email 2hrs before your appointment time. You will be asked to report the results to your practitioner before treatment can occur. You may also be asked all of the questions again!
As a reminder, the questions will also be posted in the clinic. There is no penalty for cancelling an in-person visit as a result of a positive COVID-19 assessment screen. This is about safety for all of us!
You are required to bring and wear a mask for your treatment and will be asked to wash your hands upon entering the clinic.
We generally appreciate it when people are early for appointments, but during this time please attend the clinic just a few minutes before your appointed time to assist with physical distancing.
What are the practitioners doing to ensure safety?
We will perform daily self-assessment screenings before arriving at the clinic. Surgical masks will be worn during patient interactions, and as always, hand hygiene protocols will occur before and after patient care. Also, our clinic-only clothing will be laundered after daily use.
Our schedules have been shifted to accommodate physical distancing.
The waiting area has been reconfigured – children’s toys have been removed, and the chairs in the waiting area have been replaced by one non-cloth chair.
Disinfection of surfaces such as treatment tables, the waiting area chair, light switches, door handles, the stair rail, and pay terminal will happen after each patient. Tap for payments and emailed receipts are preferred if possible. Other surfaces will also be disinfected daily, as use occurs.
We are integrating these new procedures into the clinic to create a comfortable space that follows safety guidelines for both you and our practitioners. If you would like further clarification or information about our policies please do not hesitate to reach out to us. We welcome your feedback, as we all try to respond to these new changes!
Hope you are well until we see you next!
The Danforth East Wellness Team
(Dr. Katarina Bulat, Dr. Elisa Petricca, Dr. Nicole DeYonge, Susan Tomkins RMT)